FAQ
   
 
Over the years, we have noticed that there are certain questions which many people ask through the
 
quoting process. Here are some of our frequently asked questions.
   
 

Q:

I have just a few words to translate. Do you have a minimum charge?

 

A:

Yes. We have a minimum charge; the minimum charge will depends on specified project.

   
 

Q:

What kind of certifications do your translators have?

 

A:

The majority of our translators are certified by the Translators Association. The translators actually

 
have to pass various translation tests in order to be accepted.
   
 

Q:

How long does it take to get a translation done?

 

A:

Of course, all of this depends on the language and complexity of the text being translated. Generally,

 
translators can translate between 2,000 and 2,500 words per day once they become familiar with the
 
terms and subject matter of the original. If the translation need to be done on a rush basis, there is an
 
extra charge depending on the time frame.
   
 

Q:

What payment methods do you accept?

 

A:

We accept payment by cash, check, wire transfer, PayPal and Moneybooker.

   
 

Q:

How do you handle non-alpha translations? For instance, Chinese and Japanese characters?

 

A:

These can be handled one of three different ways. If you have a Chinese or Japanese operating

 
system using print Chinese or Japanese fonts, we could work together to make sure that you receive the
 
proper files so that everything prints correctly. The translation can be saved as an Adobe Acrobat (PDF)
 
file, which allows you to view, print, and e-mail the information. Or we can use Unicode fonts in Microsoft
 
Word, which will view and correctly from other Microsoft Word files as long as the Unicode fonts are
 
installed.
   
   
 
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